Privacy Policy for B9 Cleaning LLC
Effective Date: 12/01/2025
B9 Cleaning LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Home or business address
- Payment information
Service Information
- Details about requested cleaning services
- Special instructions or preferences
- Access details (such as entry instructions, if provided voluntarily)
Automatically Collected Information
- Communication records (texts, emails, or calls)
- Website usage data (if applicable)
2. How We Use Your Information
We use the information we collect to:
- Provide and manage cleaning services
- Schedule appointments and communicate with you
- Process payments and send invoices
- Improve our services and customer experience
- Respond to inquiries and customer support requests
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- With employees or contractors who need it to perform services
- With payment processors to complete transactions
- When required by law or to protect our rights
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your data (where applicable)
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
6. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
B9 Cleaning LLC
[email protected]
(334) 249-2676
By using our services, you agree to the terms of this Privacy Policy.